Frequently Asked Questions
Check out our Frequently Asked Questions for answers to our most common questions. If you don’t see an answer to your question here, feel free to contact us via, email or social media pages.
Family Pack: $27.50* (2 adults + up to 4 kids)
FAMILY PASS IS SOLD ONLINE ONLY!
*Booking fees apply
Yes, you can! The onsite box office is open 1-hour prior to show time. We do however, recommend purchasing your tickets online for the best discount prices.
Please note the family pass is NOT sold at the door.
Children aged 3 to 12 inclusive require a child’s tickets.
Children under 3 are free and do not need a ticket.
If you are unable to print your tickets for any reason, you are able to present them on a smartphone at the door.
The show will go on! We perform indoors.
The show always goes on unless there is a specific danger to the public in attendance. We will attempt to notify customers via our website and social media pages of any changes.
Identify yourself to our box office personnel and they will happily assist you to an appropriate seating area. If you will need special seating, please come early if possible (30-minutes prior to showtime).
The kids Play Zone starts one hour before showtime.
The Kids Play Zone is a collection of activities before showtime, at intermission and after the show. Each activity has its own cost.
Free kid’s tickets are valid for children aged 12 and under.
Children 2 and under are free and need no tickets.
To use this offer, you MUST have the physical Free Kids Ticket in-hand to redeem at the Circus Entrance.
Each Free Kids Ticket allows Free admittance for one child with one paid adult. If you have 2 Children, you must have 2 Free Kids Tickets and 2 Paid Adults.
Please read the terms and conditions on the ticket and simply bring the coupon along ready to present at the entrance.
Yes, we accept all major credit/debit cards.
Surcharges are the fees our online ticketing provider adds to cover the cost of things like web hosting, security, phone support and other items vital to processing payments through our website. A portion of those fees goes directly to a Credit Card Processing company.
Our ticketing solution provider, Straw House Ticketing, strives to keep these fees as low as possible.
The prices advertised by The Star Family Circus represent the exact amount the company charges. Anything above the advertised price goes to a third party provider.
Our goal is to provide our patrons with safety, security and the best possible ticket buying experience. Typically, tickets are discounted for online sale in a way that off-sets these fees.